Extensive Ramadan Preparations Completed at Grand Mosque and Prophet's Mosque

The General Authority for the Care of the Affairs of the Grand Mosque and the Prophet’s Mosque finalized its comprehensive preparations to welcome the holy month of Ramadan 1446 AH, focusing on enhancing the experience for worshippers through integrated operational systems, meticulous asset management, and close collaboration with all relevant authorities.

 Key initiatives implemented for this Ramadan season include the trial operation of a haircut service after completing the rituals of Umrah, available at five designated locations within the Grand Mosque.

 The luggage storage service has been significantly upgraded, featuring electronic tracking and monitoring within two primary centers and six convenient luggage reception points at the main entrances.

 To improve mobility within the Grand Mosque, the number of electric golf carts has been doubled to 400, strategically distributed across 11 locations.

 Furthermore, the Itikaf experience has been enhanced through new services and the creation of a more comfortable and reassuring environment for those performing this act of worship in the two holy mosques.

 Iftar services have been streamlined through an advanced electronic registration system, and a wider variety of food items have been added to the offerings in the two holy mosques.

 Three dedicated children’s hosting centers will operate, providing engaging cultural, religious, and educational experiences and allowing parents to perform rituals with peace of mind.

 Operational services have been significantly enhanced, with increased cleaning, sterilization, and perfuming using specialized equipment. Fully equipped restrooms are operational, and the number of carpets has been doubled. Multiple Zamzam water points ensure the constant availability of chilled and non-chilled water.

 The gate systems have been refined to facilitate smooth entry and exit, with designated entrances for the elderly and people with disabilities. Reporting teams are available around the clock to address comments and inquiries.

 In close collaboration with relevant authorities, comprehensive plans have been developed to manage crowds within the two holy mosques and their courtyards. Informative guidance boards have been placed throughout the facilities, and specialized personnel are available for giving directions in multiple languages.

 Social and enrichment services include holding an exhibition on the construction of the Holy Kaaba, and arranging visits to the King Abdulaziz Complex for the Holy Kaaba Kiswa. Libraries within the two holy mosques have been stocked with a wide range of books, and an electronic QR code system provides access to enriching religious content. Copies of the Holy Quran have been made readily available throughout the Grand Mosque and the Prophet’s Mosque.