ManageEngine Deepens Saudi Presence as Kingdom Becomes One of Its Top 10 Global Markets

ManageEngine is deepening its presence in Saudi Arabia as the Kingdom becomes an increasingly important part of the company’s global and Middle East operations, supported by sustained business growth, expanding local infrastructure and rising demand for enterprise IT management and cybersecurity solutions.

Speaking on the sidelines of ManageEngine’s fifth consecutive participation at LEAP 2026 in Riyadh, Prasanna Venkatesh Srinivasan, Associate Director at ManageEngine, said the company’s presence in Saudi Arabia has become significantly more deeply rooted since its first participation in the exhibition.

ManageEngine now operates a local office and regional headquarters in the Kingdom, while its parent company, Zoho Corporation, operates data centres in Riyadh and Jeddah. The company has supported more than 2,000 Saudi organisations, including several government agencies, with Saudi Arabia now ranking among ManageEngine’s ten largest markets worldwide. 

Demand has been particularly strong for ManageEngine’s unified endpoint management and security (UEMS) solution, Endpoint Central, and its unified service management (USM) solution, ServiceDesk Plus, reflecting the growing emphasis Saudi organisations place on secure endpoint operations and dependable digital services.

Saudi Arabia Emerges as a Core Growth Market

ManageEngine recorded 25% year-on-year revenue growth in Saudi Arabia in 2025, alongside 20% growth in its customer base, with expansion driven by both deeper adoption among existing customers and new organisations joining the company’s customer base.

While ManageEngine has not announced separate financial results for the first half of 2026 or numerical full-year guidance, Srinivasan said operating indicators remain positive and the company expects to maintain the same growth this year. 

Saudi Arabia has also become a core market within ManageEngine’s wider Middle East strategy, growing at a consistent pace and adding momentum to the company’s broader regional business. Its significance, however, extends beyond sales growth.

According to Srinivasan, Saudi customers operate at significant scale, face demanding security and data requirements and are increasingly adopting artificial intelligence across critical services. These conditions provide ManageEngine with an environment in which it can refine products and delivery models that can subsequently serve other markets across the region.

The company’s local infrastructure, regional headquarters, channel relationships and engagement with the QIYAS Digital Transformation Measurement System give us a base for long-term regional growth.

Digital Transformation Raises Expectations of Technology Providers

As Saudi Arabia advances its digital transformation and AI ambitions under Vision 2030, the expectations organisations place on technology providers are also changing.

Srinivasan said discussions a few years ago often centred on digitising individual processes. Today, Saudi organisations increasingly expect technology providers to demonstrate operational outcomes, local readiness and clearly defined controls.

Customers are asking how they can reliably operate increasingly complex environments, protect identities and endpoints, meet data requirements and deploy AI without compromising accountability.

Data residency has consequently become a practical purchasing consideration, Srinivasan said, contributing to ManageEngine’s decision to establish data centres in the Kingdom.

Expectations around AI have evolved as well. Organisations increasingly want automation that can operate across service management, observability and security while remaining subject to defined guardrails and audit trails.

“This raises the standard for vendors: products must combine breadth with governance and integrate into the organisation’s existing operating model,” Srinivasan said. 

Local Infrastructure, Partnerships and Saudi Talent

ManageEngine has strengthened its presence in Saudi Arabia through a combination of local operations, infrastructure and partnerships.

Alongside its local office and regional headquarters, Zoho Corporation’s data centres in Riyadh and Jeddah support local data storage and service continuity. ManageEngine’s relationship with Alnafitha IT, its local partner in the Kingdom, also reaches its twentieth year in 2026, providing customers with implementation expertise and support close to their operations.

The company’s next phase of localisation will place greater emphasis on talent development.

ManageEngine plans to increase local hiring and expand opportunities for practical learning through university collaboration, workshops and conferences. It also intends to deepen the capabilities of its partner ecosystem, enabling Saudi customers to access locally available expertise across IT operations, cybersecurity and service management. 

Investment Priorities Focus on Long-Term Local Capability

ManageEngine’s expansion is supported by a broader investment commitment from its parent company, Zoho Corporation.

In March 2024, Zoho Corporation announced plans to invest approximately SAR 500 million in Saudi Arabia, focusing on digital infrastructure and strategic partnerships with government entities. That commitment includes the operating environment supporting ManageEngine, notably the data centres in Riyadh and Jeddah.

Looking ahead, ManageEngine’s investment priorities include maintaining dependable local infrastructure, expanding customer-facing and technical capacity, recruiting and developing Saudi talent, and strengthening relationships with local partners and institutions.

Srinivasan said the pace of these investments will be aligned with customer demand and the long-term requirements of the Kingdom’s digital programmes. 

Building a Long-Term Role in Saudi Arabia

Concluding his remarks, Srinivasan said that over the next three to five years, ManageEngine aims to become a trusted operating partner for Saudi organisations running essential digital services.

For Srinivasan, success will not be measured solely by the scale of the company’s business in the Kingdom. It will also be reflected in a larger and more diverse customer base, wider adoption of ManageEngine solutions beyond individual products and stronger local delivery capabilities through its employees and partners.

The company also aims to help Saudi organisations shorten incident response times, improve service reliability, manage endpoints consistently and deploy AI within clearly defined security and privacy controls.

“We expect Saudi Arabia to remain one of our most important global markets, but scale alone is an incomplete measure,” Srinivasan said.

“Our real test is whether customers can rely on our technology and local ecosystem as their environments grow more complex and their responsibilities under Vision 2030 become more demanding.”