How API-driven solutions and digital transformation shape Saudi Arabia’s future

The Kingdom of Saudi Arabia’s Vision 2030 outlines an ambitious road map for a thriving, inclusive economy driven by innovation and technology. By fostering a supportive environment for businesses of all sizes, the Kingdom is creating a dynamic ecosystem where individuals and organisations can flourish. 

Central to this vision is a steadfast commitment to digital transformation, economic diversification, and positioning Saudi Arabia as the global leader in technology and innovation. In alignment with these goals, LEAP 2025, the Kingdom’s leading technology event, provides a crucial platform for collaboration and innovation. As a global leader in digital transformation and API-driven solutions, Torry Harris Business Solutions Private Limited (THBS) is leveraging this platform to bring its advanced API strategy and digital automation expertise into the market.

The company’s expertise in API strategy and digital automation complements the Kingdom’s vision as it collaborates with organisations to deliver measurable results by constructing scalable, AI-driven digital ecosystems. These solutions enhance trade outcomes and optimise fragmented IT environments across verticals. 

Application programming interfaces (APIs) serve as foundational elements of digital ecosystems, facilitating seamless integration across systems, applications, and services. Shivdayal Charan, Director of Torry Harris, Middle East, says: “APIs foster an innovative environment and empower industries such as healthcare, energy, finance, and logistics to optimise their operations and unlock new revenue streams.”

He added: “Take for instance the retail industry, businesses often rely on multiple systems, such as inventory management software, eCommerce platforms, customer relationship management (CRM) systems, payment gateways, and many other logistics management tools. While these systems are essential individually, they often operate in silos, leading to inefficiencies and missed opportunities. We, at Torry Harris, bridge these gaps by leveraging our expertise in API strategy and integration to unify these disparate systems. Through full life-cycle API management, we enable real-time data exchange between systems, ensuring a seamless flow of information.”

Another key strength of Torry Harris is digital automation, where it leverages AI, RPA, and low-code platforms to streamline repetitive processes and enhance productivity. These solutions empower Saudi enterprises to achieve operational efficiency and scalability, both of which are critical factors for economic diversification.

Saudi Arabia’s digital economy is experiencing rapid growth, fuelled by substantial government investments and the growing adoption of emerging technologies. The eCommerce market in the Kingdom is expected to reach USD 23.46 billion by 2027, with the number of eCommerce users projected to reach 34.5 million by 2025, and user penetration increasing to 74.7 per cent by 2027. However, challenges such as fragmented ecosystems, vendor onboarding difficulties, and lack of personalised user experiences remain significant barriers to achieving the full potential of this market.

The company’s new solution – SMART Souq, an AI-powered marketplace solution – aims to address these challenges directly and revolutionise eCommerce in Saudi Arabia. The solution, introduced at LEAP 2025, is powered by the 4Sight AI Engine and seamlessly connects suppliers, distributors, and consumers on a unified platform. Beyond traditional marketplaces, SMART Souq enhances customer engagement, simplifies vendor onboarding, and delivers personalised experiences, fostering a more inclusive digital economy. It also unlocks new revenue streams, helping businesses to thrive in an increasingly digital marketplace. In essence, SMART Souq accelerates Saudi Arabia’s digital transformation, embodying the principles of efficiency, inclusivity, and innovation.

In Saudi Arabia, the company aims to expand its tailored digital marketplace solutions and API-led connectivity services to foster greater interoperability among businesses within the region. It is currently actively seeking collaborations with key government entities such as the Saudi Data and AI Authority (SDAIA) to accelerate technology adoption across the Kingdom.

Furthermore, the company is deeply committed to investing in and upskilling the local KSA workforce. This includes initiatives like building a strong local talent pool and conducting joint training programs to enhance their expertise in crucial areas such as digital integration, cloud technologies, and data management.

Beyond global partnerships with leading players like Cloud Hyperscalers, data management companies, iPaaS and integration vendors, the company has a specifically tailored KSA strategy.-working with partners like Boomi and Mulesoft to implement industry-specific solutions for KSA (such as healthcare and oil and gas) and supporting enterprises with multi-cloud, hybrid, and localised cloud migrations and strategies, focusing on security. In addition, we partner with leading data platform vendors such as Ab Initio and Databricks to offer AI-driven data and advanced analytics services to improve business outcomes.

API-driven solutions, digital transformation, and automation are key enablers for Saudi Arabia to achieve its Vision 2030 objectives, as they streamline operations, enhance service delivery, and foster innovation across various sectors. By embracing these technologies, Saudi Arabia can create a more agile, efficient, and digitally advanced economy, driving growth and improving service delivery. Torry Harris, with its expertise in API management, integration, and digital transformation, plays a pivotal role in helping organisations across the Kingdom harness these technologies. Through its cutting-edge solutions, Torry Harris supports businesses in optimising their operations, accelerating digitisation, and aligning their strategies with Vision 2030, thereby contributing to the country’s broader goals of economic diversification, innovation, and sustainable development.